Auto Service & Auto Repair in Winnipeg

Welcome to Rich's Auto Centre, proudly providing expert auto and light truck repair, and maintenance services to customers of the Winnipeg area.

We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service. It has never been easier or more convenient to keep your car or truck in top shape.

At Rich's Auto Centre, we don't have one specific message or mission, we have many.

We set high expectations for our Technicians and the car repairs completed on your vehicle. We service all makes and models including Asian Imports, European Imports, and Domestic Imports. Our Neighborhood Car Repair & Maintenance programs will ensure your car is safe and secure on our Winnipeg & Manitoba roads. Call us today to book your next service.

We tell it like it is.

We don't beat around the bush or sugar coat what we know about your car. You know there's a problem and we are here to fix it. We tell you what needs to be fixed immediately, what needs to be fixed soon, and what can wait a little longer.

And we tell you what it will cost.

We've served you with justice if your car doesn't get towed in.

A large part of our business is preventative maintenance. Most of our first time customers come to us because of a specific issue. Our goal is to repair that problem as well as indicate what problems may arise in the future and take care of them before they happen.

Our long time customers benefit the most because they know that to keep their cars and trucks on the road longer, it takes proper care and regular maintenance.

We're not a drive-thru.

We don't do 30 second oil changes. We understand the appeal in having your car serviced without getting out of the driver's seat, but the reality is that no one can properly service and maintain your vehicle without a thorough inspection and prior knowledge of your vehicle's maintenance history. Our goal is to help you spend your money wisely. This leads us to our next point:

You get what you pay for.

If you go for the cheapest and fastest service, you can expect to be taking your car in for service more often. This doesn't mean that we cost more; it means that we do a higher quality of work because we take the time to know your vehicle and how to properly maintain it over the long run, so that you experience far fewer breakdowns and repairs.

We hate comebacks.

The reality is, they happen everywhere. We hate them as much as you do. Our assurance is that if we didn't get it right the first time, we will the next time.

Lastly, and perhaps the most important...

It's our promise that if there's nothing broken, we won't repair it.

It's a common assumption among drivers that Technicians will always find something that needs fixing. We don't do that. If you bring your vehicle to us for regular maintenance, we work our hardest to make sure that there are no unnecessary repairs and bills when you do bring it in.

NAPA “PEACE OF MIND” NATIONWIDE LIMITED WARRANTY

12 MONTHS / 20,000 KILOMETERS

WHO MAKES THIS LIMITED WARRANTY

This limited warranty is extended only to you, the original purchaser and not to anyone who may purchase your vehicle from you during the term of the warranty. This limited warranty is made by the Independent Repair Facility (“NAPA Dealer”) who is so named on the original repair order and whom performed the service/repairs on your vehicle. This warranty will be honoured by any NAPA AUTOPRO or NAPA AUTOCARE Dealer (“NAPA Dealer”) participating in this program or any other authorized repair facility anywhere in Canada or the United States.

WHAT IS COVERED BY THE WARRANTY

A. Air Conditioning, heating and climate control systems
B. Engine cooling systems
C. Engine performance, drivability services and repairs
D. Emission control system
E. Fuel systems
F. Electronic engine management system and other onboard computer systems, (engine, body, brake and suspension computers), cruise control systems
G. Brake system
H. Starting and Charging systems
I. Electrical systems
J. Exhaust system
K. Ignition system
L Steering/suspension systems, wheel bearings, CV joints/U-joints, Half-shafts and drive shafts
M. Clutches – clutch component or assembly repair and replacement
N. Other minor repairs

The NAPA Dealer warrants that the above repairs and services performed at their location will be free from defects in materials and workmanship for 12 months or 20,000 kilometres of use, whichever comes first, measured from the date of the first repair and the odometer reading shown on the original repair order. This warranty is conditioned on the vehicle being subjected only to normal, non-commercial use and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case exceed the costs of the original related repair or service. If there is a defect in either materials or workmanship within the warranty period, the NAPA Dealer shall replace the defective warranted part(s) without charge to you.

WHERE YOU CAN OBTAIN WARRANTY SERVICE

If you are less than 40 kilometres away from the original NAPA Dealer location, you must return your vehicle to the NAPA Dealer location where the warranted service was performed and present your copy of the repair order to the NAPA Dealer. If your vehicle is inoperable, and you are more than 40 kilometres away from the original facility, you may be eligible for certain towing and/or rental car benefits as determined by the Warranty Administrator. If you are not aware of participating NAPA Dealer locations in your area, then you must call the Warranty Administrator, at 1-866-GET-NAPA, between the hours 8:00 am to 8:00 pm Monday through Friday (Eastern Standard Time) and 8:00 am to 5:30 pm Saturday (Eastern Standard Time), excluding holidays. The Warranty Administrator will direct you to the nearest participating NAPA Dealer location. If there are no NAPA Dealer locations in your area, the Warranty Administrator will direct you to a non-NAPA Dealer location.

WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE

You must keep a copy of the repair order and present it when seeking service under this warranty. If warranty work is performed, you must temporarily surrender possession of the repair order.

If there are no participating NAPA Dealer locations in your area, you must obtain authorization from the Warranty Administrator prior to any warranty repair work by calling 1-866-GET-NAPA. If the non-participating repair facility (“Facility”) location will not accept payment from the Warranty Administrator, you must pay for the warranty service and submit your original repair order and warranty service repair order to the Warranty Administrator for review. In all the cases, the Warranty Administrator will return these original document(s) to you as soon as practicable.